Friday, September 26, 2008

User Resistance to Technology

This blog is about the user resistance to technology and how it affects online learning (Electronic learning).

The modern ways of revamping the class room has to meet with the high demand of technology and user resistance to technology. " Some students find it difficult to adopt the use of computers due to different explanations, most students from a low socioeconomic societies turn to have problem in expanding their potential towards the use computers. Factors such as sociopolitical status and economic background have an enormous contribution on degree to which some people are utterly against the use of technological devices such as cell phones, computers, etc".

The University of the Western Cape has adopted an E-learning stratergy to enhance the teaching and learning of both Students and lecturers but this strategy has met with lots of resistances from both parties. I am focusing my argument on students because they are the core fundamental client (user) which has caused the inventing of this Learning Management System (LMS).

Students (users) without computer literacy background are forming a large amount of statistic of resistance to technology. Without computer literacy course being introduced at first year level for users of online learning, the facilitators of it are faced with too much resistance and lecturers are also affected through submission of assessments online and some are frustrated by lack of computer laboratory space for students to complete their assessments.

Some students from Law Faculty could not see a link between computer literacy and online learning versus with their courses. The honours are left on facilitator's shoulder to contextualise the use of technology in their mainstream. What the users seems to forget is "To some degree technology resistance creates intangible barriers that tend to make it uneasy in the way people work in their fields and also intensify the rate of unemployment in our country".

My recommendation are:
  • Basic Computer Literacy should be intergrated to all courses in all faculties to combat the technophobia.
  • The use of more exciting technology should be intensified to at all levels of academic teaching and learning with more support for first time users of technology.


Acknowledgement
Mr. Sinethemba Mandyoli

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